Customer Service Representative

Full Time Accra Central, Greater Accra, Ghana Posted 2 months ago

About Position

Customer Service Representative (Full Time)

₵1,500.00 - ₵2,000.00 / Monthly

Accra Central, Greater Accra, Ghana (Anywhere)

Customer Service Representative

Full Time Accra Central, Greater Accra, Ghana Posted 2 months ago

Skills
Customer Service Product Knowledge Quality Focus Problem Solving Market Knowledge Documentation Skills Listening Phone Skills Resolving Conflict Analyzing Information Multi-tasking
Description

We are looking for a customer-oriented service representative.

Responsibilities
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
Additional Requirements
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters

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From Admin

Job Summery

Vacancy : 5

₵1,500.00 - ₵2,000.00 / Monthly

Full Time

Accra Central, Greater Accra, Ghana (Anywhere)

Experience Level : Medium

Experience Required : 2 Year/s

Gender : (Any)

Posted : 2 months ago

Deadline : April 6, 2019 1 month ago

Job ID : 28PWAW6ZLG

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